Change Type: 
Minor
Change Scope: 
All Users
Change Date: 
Wednesday, March 21, 2018
Status: 
Complete
Description: 
DM is removing the RTF output format

We’re doing some Spring cleaning in Activity Insight.

As part of introducing new self-service tools for producing formatted reports with Activity Insight, we reviewed usage of ad hoc reporting—the long-standing self-service tool for extracting raw, or unformatted, data. We discovered that very few users choose to output their raw data to Microsoft Word, PDF, and Web Page (HTML) formats.

In order to streamline our reporting tools, we are retiring these rarely used data export output formats on March 21. We’re notifying you because you have a handful of users who saved ad hoc reports with one of these formats.

For your users who configured and saved ad hoc reports to use one of these formats, we will update their affected reports to default to the Comma-Separated Values (CSV) output format going forward. CSV is the most widely used format for raw data exports because of the flexibility it gives the user in working with the resulting data.

If you have any questions about this change, please contact your Success Consultant.

16 users are affected by this change and were notified directly.